Privacy Policy

1. Information We Collect

When you contact us through our website, we collect the following information:

• Name and contact information (email, phone number)
• Practice or clinic name
• Message content
• Technical information (IP address, browser type) for security purposes

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries about our billing services
• Provide you with information about our services
• Improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to protect data transmission.

5. HIPAA Compliance

As a medical billing company, we are committed to maintaining the privacy and security of protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

Do not submit any Protected Health Information (PHI) through this website form.

This includes patient names, dates of birth, Social Security numbers, medical records, or any other individually identifiable health information. By submitting this form, you agree not to include PHI in your message.

6. Cookies and Analytics

We use Google Tag Manager to understand how visitors interact with our website. This helps us improve our services and measure the effectiveness of our communications. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

7. Service Providers

We use the following service providers to operate our website:

• Cloudflare – Website hosting and security (spam protection)
• Google – Analytics to improve our services
• Meta – Advertising measurement and optimization
• Resend – Email delivery for form submissions

These providers process data on our behalf and are contractually obligated to protect your information.

8. Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@clinicalbillingsolutions.com